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Let’s Redefine

Privacy Policy

Last Updated: October 2025

This Privacy Policy & Terms of Use (“Policy”) explains how Interaa Touchpoint Ltd. (“Interaa”, “Company”, “we”, “us” or “our”) collects, uses, discloses and protects personal data, and governs your access to and use of our websites, applications, platforms, APIs and related services (collectively, the “Services”).

“Personal Data” means any information relating to an identified or identifiable individual.

Where applicable under the EU General Data Protection Regulation (GDPR) or UK GDPR, Interaa acts as a data controller.
Where applicable under the California Consumer Privacy Act (CCPA/CPRA), Interaa acts as a business.

By accessing or using the Services, you confirm that you have read, understood and agreed to this Policy.

1. Scope and Acceptance

This Policy applies to:

  • Visitors to our websites

  • Users of our platforms and services

  • Individuals interacting with us at conferences, business events or via communications

If you do not agree to this Policy, you must not use the Services.

We may update this Policy from time to time. Continued use of the Services constitutes acceptance of the updated Policy.

2. Eligibility

The Services are intended for individuals aged 18 or older, or such higher age as required by applicable law.
We do not knowingly collect Personal Data from minors.

3. Personal Data We Collect

Depending on your interaction with us, we may collect the following categories of Personal Data:

a. Identity and Contact Data

Name, email address, phone number.

b. Business and Professional Data

Company name, role, industry, organization details.

c. Technical and Usage Data

IP address, browser type, device information, operating system, log files, usage patterns, session data.

d. Location Data

Country or region.

e. Inquiry and Communication Data

Information you provide when contacting us, requesting information, support, demos, or services.

f. Recruitment Data (if applicable)

CVs, employment history, references, interview notes and related information.

We may also process aggregated or anonymized data that does not identify individuals.

4. How We Collect Data

We collect Personal Data through:

  • Direct interactions (forms, emails, events, support requests)

  • Automated technologies (cookies, analytics, logs)

  • Third parties (analytics providers, marketing platforms, publicly available business sources)

You are not legally required to provide Personal Data, but failure to do so may limit our ability to provide Services.

5. Legal Bases for Processing

We process Personal Data only where permitted by law, including:

  • Performance of a contract or pre-contractual steps

  • Legitimate business interests

  • Compliance with legal obligations

  • Your consent (where required, and revocable at any time)

6. How We Use Personal Data

We use Personal Data to:

  • Provide, operate and maintain the Services

  • Respond to inquiries and manage relationships

  • Improve functionality, security and user experience

  • Conduct analytics, research and product development

  • Send service-related communications and, where permitted, marketing communications

  • Process recruitment applications

  • Enforce our rights, resolve disputes and comply with law

7. Marketing Communications

You may receive marketing communications where permitted by law.
You may opt out at any time via unsubscribe links or by contacting us.

We do not sell Personal Data.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential functionality

  • Performance and analytics

  • Preferences and personalization

You may control cookies through browser settings. Disabling cookies may affect site functionality.

Third-party analytics tools (e.g., Google Analytics) may be used. For more information, please refer to their respective privacy policies.

9. Sharing of Personal Data

We may share Personal Data with:

  • Service providers (hosting, analytics, CRM, support)

  • Professional advisors (legal, accounting)

  • Business partners (where relevant and lawful)

  • Authorities or regulators when required by law

  • Successor entities in case of merger, acquisition or asset sale

All recipients are required to protect Personal Data appropriately.

10. International Transfers

Personal Data may be transferred to countries outside your jurisdiction, including outside the EEA or UK.
Where required, such transfers are protected by appropriate safeguards, including standard contractual clauses or equivalent mechanisms.

11. Data Security

We implement reasonable administrative, technical and organizational security measures to protect Personal Data.
However, no system can guarantee absolute security.

12. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting and compliance requirements.

13. Your Rights

Depending on applicable law, you may have the right to:

  • Access your Personal Data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

Requests can be made by contacting us. We may verify your identity before responding.

14. Accessibility

If you require this Policy in an alternative accessible format, please contact us.

15. Intellectual Property and Use of the Services

All content, software, trademarks and materials provided through the Services are owned by or licensed to Interaa.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for lawful, internal business or personal purposes, subject to this Policy.

You must not:

  • Copy, modify, distribute or reverse engineer the Services

  • Use the Services for unlawful, abusive or infringing purposes

  • Upload harmful or malicious content

16. Disclaimer of Warranties

The Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the maximum extent permitted by law.

17. Limitation of Liability

To the maximum extent permitted by law, Interaa shall not be liable for indirect, incidental, consequential or special damages arising out of or related to the use of the Services.

18. Indemnification

You agree to indemnify and hold harmless Interaa from claims arising from your use of the Services or violation of this Policy.

19. Governing Law and Jurisdiction

This Policy is governed by the laws of the State of Israel, without regard to conflict of law principles.
Exclusive jurisdiction shall be vested in the competent courts in Tel Aviv, Israel.

20. Contact Details

For privacy, legal or data protection inquiries:

info@interaa.io

21. Changes to This Policy

We may update this Policy from time to time.
The updated version will be posted on our website with a revised “Last Updated” date.