Privacy Policy & Terms of Use

Last Updated: February 2026

This Privacy Policy & Terms of Use (“Policy”) explains how Interaa Touchpoint Ltd. (“Interaa”, “Company”, “we”, “us” or “our”) collects, uses, discloses and protects personal data, and governs your access to and use of our websites, applications, platforms, APIs and related services (collectively, the “Services”).

Interaa primarily operates as a software-as-a-service (SaaS) provider. We provide the technical infrastructure ("rails") for digital interactions. However, the content, data, and information displayed, transmitted, or managed within specific organizational environments on our platform are under the sole responsibility of our clients (the "Organization"). We do not create, control, or endorse user-generated content.

“Personal Data” means any information relating to an identified or identifiable individual.
Where applicable under the EU General Data Protection Regulation (GDPR) or UK GDPR, Interaa acts as a data controller for its direct services, and as a data processor for client data.
Where applicable under the California Consumer Privacy Act (CCPA/CPRA), Interaa acts as a business.

By accessing or using the Services, you confirm that you have read, understood and agreed to this Policy.

1.Scope and Acceptance

This Policy applies to: • Visitors to our websites • Users of our platforms and services • Individuals interacting with us at conferences, business events or via communications If you do not agree to this Policy, you must not use the Services. We may update this Policy from time to time. Continued use of the Services constitutes acceptance of the updated Policy.

2.Service Description

Interaa is a Software as a Service (SaaS) provider offering NFC and QR-based digital interaction solutions (Touchpoint Management System). We provide the technical infrastructure and software platform that enables our clients to create, manage, and deploy digital experiences.

3.Content Ownership & Responsibility

**Crucial Notice:** Interaa provides the infrastructure (rails) for digital interactions only. We do not create, control, or endorse the content displayed or transmitted via our platform by our clients. - The Customer (Client) is the sole owner and controller of all data, text, images, and links uploaded to the platform. - The Customer assumes full legal responsibility for their content. - Interaa expressly disclaims all liability for any content published by its clients, including but not limited to accuracy, legality, or copyright compliance.

4.Acceptable Use

You agree not to use the Service: - In any way that violates any applicable national or international law or regulation. - To transmit any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable. - To impersonate or attempt to impersonate Interaa, an Interaa employee, another user, or any other person or entity.

5.Eligibility

The Services are intended for individuals aged 18 or older, or such higher age as required by applicable law. We do not knowingly collect Personal Data from minors.

6.Personal Data We Collect

Depending on your interaction with us, we may collect the following categories of Personal Data: **a. Identity and Contact Data** Name, email address, phone number. **b. Business and Professional Data** Company name, role, industry, organization details. **c. Technical and Usage Data** IP address, browser type, device information, operating system, log files, usage patterns, session data. **d. Location Data** Country or region. **e. Inquiry and Communication Data** Information you provide when contacting us, requesting information, support, demos, or services. **f. Recruitment Data (if applicable)** CVs, employment history, references, interview notes and related information. We may also process aggregated or anonymized data that does not identify individuals.

7.How We Collect Data

We collect Personal Data through: • Direct interactions (forms, emails, events, support requests) • Automated technologies (cookies, analytics, logs) • Third parties (analytics providers, marketing platforms, publicly available business sources) You are not legally required to provide Personal Data, but failure to do so may limit our ability to provide Services.

8.Legal Bases for Processing

We process Personal Data only where permitted by law, including: • Performance of a contract or pre-contractual steps • Legitimate business interests • Compliance with legal obligations • Your consent (where required, and revocable at any time)

9.How We Use Personal Data

We use Personal Data to: • Provide, operate and maintain the Services • Respond to inquiries and manage relationships • Improve functionality, security and user experience • Conduct analytics, research and product development • Send service-related communications and, where permitted, marketing communications • Process recruitment applications • Enforce our rights, resolve disputes and comply with law

10.Marketing Communications

You may receive marketing communications where permitted by law. You may opt out at any time via unsubscribe links or by contacting us. We do not sell Personal Data.

11.Cookies and Tracking Technologies

We use cookies and similar technologies for: • Essential functionality • Performance and analytics • Preferences and personalization You may control cookies through browser settings. Disabling cookies may affect site functionality. Third-party analytics tools (e.g., Google Analytics) may be used. For more information, please refer to their respective privacy policies.

12.Sharing of Personal Data

We may share Personal Data with: • Service providers (hosting, analytics, CRM, support) • Professional advisors (legal, accounting) • Business partners (where relevant and lawful) • Authorities or regulators when required by law • Successor entities in case of merger, acquisition or asset sale All recipients are required to protect Personal Data appropriately.

13.International Transfers

Personal Data may be transferred to countries outside your jurisdiction, including outside the EEA or UK. Where required, such transfers are protected by appropriate safeguards, including standard contractual clauses or equivalent mechanisms.

14.Data Security

We implement reasonable administrative, technical and organizational security measures to protect Personal Data. However, no system can guarantee absolute security.

15.Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting and compliance requirements.

16.Your Rights

Depending on applicable law, you may have the right to: • Access your Personal Data • Correct inaccurate data • Request deletion • Restrict or object to processing • Data portability • Withdraw consent Requests can be made by contacting us. We may verify your identity before responding.

17.Accessibility

If you require this Policy in an alternative accessible format, please contact us.

18.Intellectual Property and Use of the Services

All content, software, trademarks and materials provided through the Services are owned by or licensed to Interaa. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for lawful, internal business or personal purposes, subject to this Policy. You must not: • Copy, modify, distribute or reverse engineer the Services • Use the Services for unlawful, abusive or infringing purposes • Upload harmful or malicious content

19.Disclaimer of Warranties

The Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the maximum extent permitted by law. Interaa does not warrant that the content provided by its clients or third parties is accurate, complete, or reliable. Responsibility for Organization-generated content lies solely with the Organization.

20.Limitation of Liability

To the maximum extent permitted by law, Interaa shall not be liable for indirect, incidental, consequential or special damages arising out of or related to the use of the Services, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

21.Indemnification

You agree to indemnify and hold harmless Interaa from claims arising from your use of the Services or violation of this Policy.

22.Governing Law and Jurisdiction

This Policy is governed by the laws of the State of Israel, without regard to conflict of law principles. Exclusive jurisdiction shall be vested in the competent courts in Tel Aviv, Israel.

23.Google Cloud Platform Compliance

We operate in compliance with the **Google Cloud Marketplace Standard EULA**. By using our Services, you acknowledge that our terms align with the standards set forth in said agreement.

24.Contact Details

For privacy, legal or data protection inquiries: info@interaa.io

25.Changes to This Policy

We may update this Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

Google Cloud Platform EULA

We operate in accordance with the Google Cloud Marketplace Standard EULA.

View Full EULA

ISO 27001 Certified

We comply with the ISO 27001 standard. We perform periodic penetration tests and frequent code reviews, making every effort to secure our systems, their availability, and your data.

Have more questions? Contact us at:

info@interaa.io